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Customer Lobby
72 Reviews
4.9 out of 5 stars
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Laura J., Glendale Heights, IL 17 Aug 2016
Alright, I have to say I read all of the reviews prior to writing my own.  I have bought my last 9 Nissans from this dealership most were new and two were used. My latest purchase was right off of the show room floor, a yellow Juke that I feel in love with. My sales man was great his name was Arben.... but even better was my finance guy Dave Martin who use to be a sales man there and now works finance.  Dave is the most trustful salesman/finance manager anyone could possibly ask for. He has sold me my last 9 cars and if he ever leaves this customer will follow. Talk about no hassle I call Dave tell him what I want, tell him what I can afford and he makes it happen. Dave you are the reason we keep coming back to Glendale Nissan.  We have also had very good service with the service department.  I love Nissan products but to be able to by one from someone you really trust makes a big difference.  Thank you Arden and thank you Dave, I tell you this everytime I leave your dealship, YOU ARE THE BEST!!!!!!!!Laura Juneau-Smith Show more
5 rate
Yelp
Michelle P., Glen Ellyn, IL 01 Jun 2016
This review is for the service department. Manny was very polite, informative  and friendly. He has helped us in the past and he was very easy to work with. In fact, everyone I dealt with in the service department was polite and friendly. I would recommend them for good service and efficiency.
4 rate
Yelp
Angelica U., Bloomingdale, IL 20 Apr 2016
This was the best experience I could ever ask for! I had doubts that me getting even an older car would work out and I ended up with an awesome brand new car for a price that I can afford. The first day I worked with Abe Lincoln and he was really helpful in terms of showing me my options. The next d...ay I worked with Arben and he made it all happen he was extremely helpful and worked with what I had he definitely tied to knot. He was easy to talk to and I felt very comfortable with him as my sales guy as well as Abe. After I decided to get the car I then talked to Matt K who told me some options in terms of the upkeeping of the car. Although I didn't go with all the options given to me he still gave me advice on how to keep those areas pristine which I really do appreciate. He hit me with knowledge I didn't know was there. We then finished it all off by talking to Dave Martin who was great. He knew how excited I was and was extremely satisfied to see me leaving happy which is really cool. He was also very friendly and easy to talk to like everyone else. Overall I experienced some of the most exceptional customer service at the Glendale Nissan and it is by far the best out of all the dealerships I've been to in terms of customer service and selection of cars. I will 100% be returning here once my lease ends. Show more
5 rate
Yelp
Javier S., Chicago, IL 12 Apr 2016
We recently came in to see a vehicle that was in stock. Worked some numbers on both vehicle of choice and our trade in and were very pleased with the outcome. Thanks to our salesman Charlie, as well as Mario the manager
5 rate
Yelp
David S., Villa Park, IL 22 Mar 2016
Tj was an amazing help. He helped us once he saw us drive in and assisted us with everything. If we had a question he had an answer! Really glad with the purchase and the service that Tj gave us.! Best sales associate ever! Give him a raise!
5 rate
Yelp
Sarah M., Lombard, IL 08 Mar 2016
Just had a great experience with Arben at this Nissan dealer. We felt right at home and feel extremely good about our purchase there. We were there all day and talked to multiple people who also made us feel very comfortable and were extremely friendly with us. Got a great deal and will definitely g...o back. Would recommend to family and friends. Show more
5 rate
Yelp
Greg G., Glendale Heights, IL 07 Mar 2016
I went in there to look at a nice jeep that was sitting on the corner. As we were looking at it, Arben, a car salesman came out to us and asked if we wanted to test drive. We agreed and fell in love with it. It was great working with him and would recommend buying with him just as we did! Had a wond...erful experience and would definitely refer people to this dealer and to him specifically Show more
5 rate
Yelp
Mitesh S., Chicago, IL 03 Oct 2015
The service shop is very helpful and trustful! Ask for John. Recognized the problem with the car within a minutes of hearing it and showed me to confirm once the car was lifted.  It was a quick fix so he helped me out big time, while another nissan dealership tried to charge me $2,000 to fix the so...und. The other dealership made up some random problem with the wheels. This is my Go To Service spot to get my car fixed from now on. Show more
5 rate
Yelp
Sal I., Chicago, IL 19 Sep 2015
Purchased a Juke SV and sales person Brent assisted.  I can't recommend him enough!  Courteous, forthright and extremely knowledgable.  OK.. at one point, it took a long time to retrieve the vehicle from another lot and I got antsy but Brent handleg things respectfully and professionally.
5 rate
Yelp
Carmella F., Joliet, IL 26 May 2015
After moving to PA we decided we wanted another Nissan Altima. We checked prices here locally and checked them online at Glendale Nissan and found the prices approx 2k lower than in PA. We made the drive and met with Brent Alexander who sold us our previous car 3 yrs prior. He was very helpful and w...e were very happy with the car we bought. Brent went out of his way to help us. Even after we returned to PA the next day and noticed a light missing he took care of it by having the part shipped to our local Nissan dealer no charge for repair. These are the types of people you want to do business with. Decent, Honest, Fair and Caring. We will be back in a couple of years for our next Nissan Show more
5 rate
Yelp
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